Frequently Asked Questions
No, we at Shohoz.com believe in convenience of our customers. Hence, we do not have atedious registration process.
The price of the bus ticket is exactly what you would get from the bus operator.However, we do charge a nominal service feeto cover the cost our service offerings.
This depends on the bus operator you are travelling with and shohoz.com has no interference in the same.We also provide mTickets for operators that support this service.In this case, an SMS that is sent to your mobile and can be produced at the time of boarding.
A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you haven’t received thee-mail, please call our call center on 09613 10 10 10 and our executives will help you.
An mTicket is an SMS that is sent to your mobile on booking a ticket with select operators. This SMS has the TIN number and the PNR number along with other ticket related information. It can be used to board the bus. Please note that not all operators accept mTickets.
Please call our call center @ 09613 10 10 10 and our agents will help you.
Sure you can. Please contact our call center and our executive will send you the mTicket on your desired number.
Not at all! The passenger can use any card to book for the ticket that may or may not be necessarily owned by them.However, please note that the passenger is required to furnish his proof of identity (along with the ticket) at the time of boarding.
Sure you can. You can call us on 09613 10 10 10 and book your bus ticket over the phone. You can get the tickets home delivered at a cost of Taka 50 and pay by cash on delivery.
The different payment options are:
1. Credit card
2. Cash-on-delivery (available in Dhaka only)
3. Mobile banking (bKash)
1. Credit card
2. Cash-on-delivery (available in Dhaka only)
3. Mobile banking (bKash)
Transactions on Shohoz.com will appear as SHOHOZ.COM, www.Shohoz.com in your bank statement.
You can follow the simple steps to book a normal ticket and choose COD as a payment option. Thereafter, fillyouraddress details; ensure there is no error in the same Alternatively, you can also call our call center on 09613 10 10 10and our agents will help you book your tickets.
Transactions on Shohoz.com are secure. We employ the best-in-class security measures to ensure the same. Apart from being certified by Verisign, Shohoz.com uses Secure Socket Layers (SSL) data encryption. Using SSL ensures that the information exchanged with us is never transmitted unencrypted, thus protecting the information from being viewed by unauthorized individuals.
Yes, you can cancel the ticket online. However, cancellation of certain operator tickets can only be done through our call center at 16374.
Shohoz.com provides a 100 per cent refund if you miss the bus due to any fault at our or the parter companys’ end. However, if you missed the bus due to any other reason that is not directly related to shohoz.com, no refund is provided.
Please call our call center on 09613101010
Discount of 10% (Minimum Tk. 100) on online purchase of every Bus ticket for any destination using a MasterCard Debit, Credit or Prepaid Card.
- The Offer is subject to availability of seats.
- A MasterCard customer can purchase a maximum number of four (4) Tickets in a single transaction (Ticket PNR); & can make four (4) such purchases in a month.
The Campaign is open only to the cardholders of MasterCard branded Debit, Credit and Prepaid Cards issued by any bank in Bangladesh.
The Campaign Starts from 25th April, 2015 & will be valid till 25th July 2015. So this is the sale period within which one has to purchase the ticket(s) for availing the discount offer. The offer will not be applicable for Eid travel, which period will be determined by shohoz.com.
The offer will be for tickets to all destinations available on shohoz.com website.
From the website of shohoz.com (www.shohoz.com).
No, cash purchases will not be eligible for discounts under this campaign.
No, clubbing of offers is at the sole discretion of shohoz.com.
All tickets purchased under this offer will be subject to the standard refund policy of shohoz.com.
This depends on the bus operator you are travelling with and shohoz.com has no interference in the same.We also provide mTickets for operators that support this service.In this case, an SMS that is sent to your mobile and can be produced at the time of boarding.
Not at all! The passenger can use any card to book for the ticket that may or may not be necessarily owned by them.However, please note that the passenger is required to furnish his proof of identity (along with the ticket) at the time of boarding.
Sure you can. You can call us on 09613 10 10 10 and book your bus ticket over the phone. You can get the tickets home delivered at a cost of Taka 50 and pay by cash on delivery.
The different payment options are:
1. Credit card
2. Cash-on-delivery (available in Dhaka only)
3. Mobile banking (bKash)
1. Credit card
2. Cash-on-delivery (available in Dhaka only)
3. Mobile banking (bKash)
Transactions on Shohoz.com will appear as SHOHOZ.COM, www.Shohoz.com in your bank statement.
Transactions on Shohoz.com are secure. We employ the best-in-class security measures to ensure the same. Apart from being certified by Verisign, Shohoz.com uses Secure Socket Layers (SSL) data encryption. Using SSL ensures that the information exchanged with us is never transmitted unencrypted, thus protecting the information from being viewed by unauthorized individuals.
The price of the bus ticket is exactly what you would get from the bus operator.However, we do charge a nominal service feeto cover the cost our service offerings.
A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you haven’t received thee-mail, please call our call center on 09613 10 10 10 and our executives will help you.
An mTicket is an SMS that is sent to your mobile on booking a ticket with select operators. This SMS has the TIN number and the PNR number along with other ticket related information. It can be used to board the bus. Please note that not all operators accept mTickets.
Please call our call center @ 09613 10 10 10 and our agents will help you.
Sure you can. Please contact our call center and our executive will send you the mTicket on your desired number.
You can follow the simple steps to book a normal ticket and choose COD as a payment option. Thereafter, fillyouraddress details; ensure there is no error in the same Alternatively, you can also call our call center on 09613 10 10 10and our agents will help you book your tickets.
Yes, you can cancel the ticket online. However, cancellation of certain operator tickets can only be done through our call center at 16374.
Please call our call center on 09613101010
Shohoz.com provides a 100 per cent refund if you miss the bus due to any fault at our or the parter companys’ end. However, if you missed the bus due to any other reason that is not directly related to shohoz.com, no refund is provided.
Discount of 10% (Minimum Tk. 100) on online purchase of every Bus ticket for any destination using a MasterCard Debit, Credit or Prepaid Card.
- The Offer is subject to availability of seats.
- A MasterCard customer can purchase a maximum number of four (4) Tickets in a single transaction (Ticket PNR); & can make four (4) such purchases in a month.
The Campaign is open only to the cardholders of MasterCard branded Debit, Credit and Prepaid Cards issued by any bank in Bangladesh.
The Campaign Starts from 25th April, 2015 & will be valid till 25th July 2015. So this is the sale period within which one has to purchase the ticket(s) for availing the discount offer. The offer will not be applicable for Eid travel, which period will be determined by shohoz.com.
The offer will be for tickets to all destinations available on shohoz.com website.
From the website of shohoz.com (www.shohoz.com).
No, cash purchases will not be eligible for discounts under this campaign.
No, clubbing of offers is at the sole discretion of shohoz.com.
All tickets purchased under this offer will be subject to the standard refund policy of shohoz.com.
Available Bus Operators
Available Bus Routes
Terms and Conditions
- The offer is applicable exclusively for Grameenphone subscribers
- The offer is valid on limited seats; first come, first served basis up to total 5000 tickets and will be valid from 27th December 2015 to 9th January 2016
- Customers purchasing bus tickets through co-branded web portal www.shohoz.com/grameenphone, Shohoz.com Call Centre by dialing 16374 or Shohoz Partners using a valid Grameenphone mobile number, get a discount of 300 Taka per seat. Discount Code would be sent as an SMS to the Grameenphone mobile number used during the transaction
- The offer is applicable only on the first transaction using the same Grameenphone mobile number during the period when the offer is active. Precisely, customers can avail the discount offer using the same mobile number only once
- Maximum of 2 seats can be purchased with the discounted price using the same mobile number
- Tickets purchased through this offer are non-refundable and non-changeable (journey cannot be re-scheduled)
- In case of trip cancellation by bus operators or due to strike (Hartal), full ticket price including Shohoz Convenience Fee (excluding the discount) is refundable. However, the Shohoz Convenience Fee, the payment gateway fee / Bank charges, processing fee for mobile payment gateways as well as Cash on Delivery fee are non-refundable in case of ticket cancellation by users
- This offer cannot be clubbed / merged with any other ongoing discount offers available at Shohoz.com
- This offer cannot be used to purchase tickets of Greenline Paribahan - as per their operation policies
- This offer is subject to availability of seats / bus operators
- Grameenphone and/or Shohoz.com reserves the right to change the terms and conditions of the offer at any point of time
- In addition to the above terms and conditions, the regular ticket terms and conditions of Shohoz.com apply
- For details please visit www.shohoz.com/grameenphone or www.grameenphone.com or call 121 (charges applicable)
Frequently Asked Questions
How to avail the discount
- Visit www.shohoz.com/grameenphone.
- Choose your journey date, origin and destination cities
- Choose the bus operator as per your convenient time and select your desired seats
- Enter / provide passenger details with a valid Grameenphone mobile number and email address
- Get the discount coupon code via SMS.
- Enter the discount coupon code in the coupon code section before proceeding for payment and avail the discount - while purchasing tickets through www.shohoz.com/grameenphone. Share the discount Coupon code with Shohoz personnel while buying tickets through Shohoz.com Call Centre or Shohoz Partners.
- You can pay for your tickets using your Debit / Credit cards, Mobile Payments, Internet Banking or cash while buying tickets online. Opt for Cash on Delivery or pay through bKash while buying tickets from Call Centre, else pay in Cash while buying tickets from Shohoz Partners
- For queries, or to buy tickets customers can also call 16374.
- You may not be booking via co-branded web portal https://www.shohoz.com/grameenphone
- You may not have entered a valid Discount Coupon Code
- You may have exceeded the number of transactions on your Grameenphone mobile number